Hertel, Joachim; Zentes, Joachim; Schramm-Klein, Hanna
(2011): Supply-Chain-Management und Warenwirtschaftssysteme
im Handel, 2nd Ed., Springer: Berlin et al.
Morschett, Dirk; Schramm-Klein, Hanna; Zentes, Joachim
(2010): Strategic International Marketing and Management –
A Case Study Approach, 2nd Ed., Gabler: Wiesbaden.
Schramm-Klein, Hanna (2008): Standortstrategien von
Handelsunternehmen, Habilitation Thesis, Saarland
University, Saarbrücken.
Hertel, Joachim; Zentes, Joachim; Schramm-Klein, Hanna
(2005): Supply-Chain-Management und Warenwirtschaftssysteme
im Handel, Springer: Berlin et al.
Zentes, Joachim; Schramm-Klein, Hanna; Neidhart,
Michael (2005): HandelsMonitor 2005/06 - Expansion -
Konsolidierung - Rückzug: Trends, Perspektiven und Optionen
im Handel, Deutscher Fachverlag: Frankfurt a.M.
Schramm-Klein, Hanna (2003): Multi-Channel-Retailing,
DUV: Wiesbaden.
Edited Books
Swoboda, Bernhard; Morschett, Dirk; Rudolph, Thomas;
Schnedlitz, Peter; Schramm-Klein, Hanna (Hrsg.): European
Retail Research, Gabler: Wiesbaden. (2mal pro Jahr,
regelmäßig)
a) Vol. 24, Issue II, 2010 (Gf. Herausgeber: D.
Morschett).
b) Vol. 24, Issue I, 2010 (Gf. Herausgeber: P.
Schnedlitz).
c) Vol. 23, Issue II, 2009 (Gf. Herausgeber: P.
Schnedlitz).
d) Vol. 23, Issue I, 2009 (Gf. Herausgeber: B.
Swoboda).
e) Vol. 22, 2008 (Gf. Herausgeber: B. Swoboda).
Zentes, Joachim; Morschett, Dirk; Schramm-Klein, Hanna
(Eds.) (2008): Special Issue of the International Review of
Retail, Distribution, and Consumer Research, Vol. 18, No.
2.
Zentes, Joachim; Biesiada, Henryk; Schramm-Klein, Hanna
(Eds.) (2004): Performance-Leadership im Handel, Deutscher
Fachverlag: Frankfurt a.M.
Zentes, Joachim; Morschett, Dirk; Schramm-Klein, Hanna
(Eds.) (2004): Außenhandel – Marketingstrategien und
Managementkonzepte, Gabler: Wiesbaden.
Articles in Double-Blind Reviewed Journals and
Proceedings
Wagner, Gerhard; Nimmermann, Frederic; Neus, Florian;
Schramm-Klein, Hanna (2018): Understanding Consumers’
Multi-Device-Customer-Journeys and their Effects on
Consumer Behaviour (Film), in: Proceedings of the 47th EMAC
Annual Conference, Glasgow, Scotland, UK
Neus, Florian; Nimmermann, Frederic; Schramm-Klein,
Hanna; Rollin, Rober; Frentz, Florentine (2018):
Transforming Live-Events to Digital Experiences –
Motivation of Consumers to Interact in Innovative Forms of
Event Consumption, Proceedings of the Winter AMA Annual
Conference, New Orleans, USA: American Marketing
Association,
Nimmermann, Frederic; Schramm-Klein, Hanna: Mau,
Gunnar; Rollin, Robér; Neus, Florian (2018): Does Mental
Construal Influence the Perception of Incongruent
Advertisement? The Case of Incongruent Brands in Streaming
Services, Proceedings of the Winter AMA Annual Conference,
New Orleans, USA: American Marketing Association, 2018
Nimmermann, Frederic; Rollin, Robér; Steinmann, Sascha;
Schramm-Klein, Hanna; Neus Florian (2018): THE NEED FOR A
COMMUNITY: THE IMPACT OF SOCIAL FEATURES ON VIDEO GAME
SUCCESS, Proceedings of the 47th EMAC Annual Conference,
Glasgow, UK: European Marketing Academy, 2018.
Wagner, Gerhard; Schramm-Klein, Hanna; Fota, Anne
(2018): Motivations and Constraints of Consumers’
Cross-Border Online Purchase Intentions: A Cross-National
Comparison, in: Proceedings of the 47th EMAC Annual
Conference, Glasgow, Scotland, UK, May 29-June 1.
Kampelmann, Jan; Frentz, Florentine; Mau, Gunnar
(2018): The Effects of Coffee Scent and Decaffeinated
Coffee on Shopping Behaviour: A Field Study, 2018 AMA
Marketing and Public Policy Conference, Ohio
Frentz, Florentine; Carrasco, Graciela; Schramm-Klein,
Hanna (2018): How does online grocery shopping influence
food well-being?, 2018 AMA Marketing and Public Policy
Conference, Ohio
Blitstein, Jonathan; Frentz, Florentine (2018): Why do
consumers shop for groceries online and how does it change
their purchase habits and healthy eating? A cross-cultural
approach, 2018 AMA Marketing and Public Policy Conference,
Ohio
Wagner, Gerhard; Hanna Schramm-Klein, Anne Fota (2018):
A Cross-National Comparison of Cross-Border Online Shopping
in Advanced and Emerging Country Markets, in: Proceedings
of the Winter AMA Conference: Integrating Paradigms in a
World where Marketing is Everywhere, Vol. 29, New Orleans,
U.S.A., February 23-25, 2018.
Kilian, Thomas; Steinmann, Sascha; Hammes, Eva (2017):
Oh my Gosh, I got to get out of this Place! A Qualitative
Study of Vicarious Embarrassment in Service Encounters, in:
Psychology & Marketing, Vol. 35, No. 1, pp. 79-95.
Steinmann, Sascha; Winters, Amelie; Schramm-Klein,
Hanna; Mau, Gunnar (2017): The Impact of the Depletion of
Self-Regulatory Resources in Purchase Decisions on
Subsequent Food Consumption, in: Proceedings of the 19th
International Conference on Research in the Distributive
Trades of the European Association of Education and
Research in Commercial Distribution (EAERCD), Dublin,
Ireland, July 4-6.
Marx, Paul; Nimmermann, Frederic (2017): Online
Complaints in the Eye of The Beholder: Optimal Handling of
Public Consumer Complaints on the Internet, International
Conference on Information Systems, Seoul, South Korea.
Rollin, Robér; Steinmann, Sascha; Schramm-Klein, Hanna
(2017): It Is Not About the Color but Contrast: An
Experimental Study of the Influence of Color Contrast
between Mobile Games and In-Game Advertisements, AMA Winter
Marketing Academic Conference, Orlando, U.S.A, February
17-19, 2017.
Frentz, Florentine (2017): Online Grocery Shopping: How
Users Experience The Shopping Process And Their Willingness
To Return, 39th Annual ISMS Marketing Science Conference
2017, Los Angeles, California.
Frentz, Florentine; Marx, Paul; Mau, Gunnar (2017):
Perceived Barriers and Drivers of the Elderly’s Online
Grocery Shop Adoption, AMA 2017 Marketing & Public
Policy Conference, Washington
Frentz, Florentine (2017): Online Grocery Shopping: A
Chance for Elderly to Independently Shop Their Groceries
Despite Physical Constraints? 50th Academy of Marketing
Conference, Hull, United Kingdom.
Neus, Florian; Nimmermann, Frederic; Schramm-Klein,
Hanna; Mau, Gunnar; Steinmann, Sascha (2017): Events As A
Customer Touchpoint In Student Life – Creating Valuable
Experiences And Lasting Impressions, Proceedings of the
Winter AMA Annual Conference, Orlando, USA: American
Marketing Association.
Rollin, Robér; Steinmann, Sascha; Schramm-Klein, Hanna;
Nimmermann, Frederic (2017): Drivers of Market Success for
Mobile Gaming Apps - Results of a Choice-Based Conjoint
Experiment, Completed Research Paper, in: Proceedings of
the International Conference on Information Systems,
Completed Research Paper..
Fota, Anne; Schramm-Klein, Hanna; Wagner, Gerhard
(2017): Drivers and Barriers of Cross-Border Online
Shopping: A Cross-National Comparison between Germany and
Romania, in: European International Business Academy
(EIBA), Milan, Italy, December 14-16.
Nimmermann, Frederic; Schramm-Klein, Hanna; Mau, Gunnar
(2017): Does mental construal influence the perception of
incongruent advertisement? The case of incongruent brands
in eSports, Proceedings of the 46th EMAC Annual Conference,
Groningen, Netherlands: European Marketing Academy.
Nimmermann, Frederic; Mau, Gunnar; Schramm-Klein,
Hanna; Wagner, Gerhard; Steinmann, Sascha (2017): Does
Delivery Time Moderate the Effects of Vivid Product Images
in Online Stores?, Proceedings of the Winter AMA Annual
Conference, Orlando, USA: American Marketing
Association.
Wagner, Gerhard; Schramm-Klein, Hanna; Steinmann,
Sascha (2017): Consumers’ Attitudes and Intentions toward
Internet-enabled TV Shopping, in: Journal of Retailing and
Consumer Services, Vol. 34, 2017, pp. 278-286.
Wagner, Gerhard; Nimmermann, Frederic; Schramm-Klein,
Hanna (2017): Consumers Benefit and Risk Perceptions of
Cross-Border E-Commerce, Proceedings of the Winter AMA
Annual Conference, Orlando, USA: American Marketing
Association.
Neus, Florian; Schramm-Klein, Hanna; Kunze,
Kim-Kathrin; Mau, Gunnar (2016): Eventmarketing as a Mean
to Arouse Identification of Students with their
Universities, Proceedings of 15th International Conference
on Research in Advertising, Ljublijana, Slovenien: European
Advertising Academy.
Steinmann, Sascha; Nimmermann, Frederic; Schramm-Klein,
Hanna; Rauscher, Andreas; Ackermann, Judith (2016): Walking
with zombies – insights into the subculture of the undead,
Proceedings of the 45th EMAC Annual Conference, Olso,
Norway: European Marketing Academy.
Steinmann, Sascha; Nimmermann, Frederic; Schramm-Klein,
Hanna; Rauscher, Andreas; Ackermann, Judith; Neus, Florian
(2016): Walking with zombies – insights into the subculture
of the undead, Proceedings of the Association For Consumer
Research Conference, Berlin, Germany: Association For
Consumer Research.
Wagner, Gerhard; Schramm-Klein, Hanna, Steinmann,
Sascha; Mau; Gunnar (2016): Understanding the new online
customer journey: The multichannel e-commerce framework,
in: Proceedings of the 19th AMS World Marketing Congress,
Paris, France, July 19-23.
Mau, Gunnar; Steinmann, Sascha; Schweitzer, Markus;
Schramm-Klein, Hanna; Gerhard, Wagner (2016): The role of
the in-store location of a promotional display for
shoppers’ attention and buying decisions. in: Marketing in
the Age of Data, Proceedings of the 44rd EMAC Conference,
Oslo, Norway, May 24-27.
Steinmann, Sascha; Rollin, Robér; Schramm-Klein, Hanna;
Mau, Gunnar; Gerhard, Wagner (2016): The Role of Color and
Color Contrast of Icons for Mobile Gaming Apps in
Influencing Consumer Responses – Results of an Experimental
Study, in: Proceedings of the AMA Winter Marketing
Educators’ Conference 2016
Nimmermann, Frederic; Mau, Gunnar; Schramm-Klein,
Hanna; Steinmann, Sascha (2016): Sind detaillierte
Produktpräsentationen besser als Abstrakte? Die empfundene
Distanz moderiert die Effekte der Vividness, in: Retailing
& Consumer Goods Marketing, 7. Jg., 2016, Nr. 1, S.
24-30.
Schramm-Klein, Hanna; Zentes, Joachim; Steinmann,
Sascha; Swoboda, Bernhard; Morschett, Dirk (2016): Retailer
Corporate Social Responsibility Is Relevant to Consumer
Behavior, Business & Society, Vol. 55 (4), pp. 550-575,
2016.
Marx, Paul; Frentz, Florentine (2016): Impact of
Recommender Systems on Customers’ Attitudes and Behavioral
Intentions Towards Online Retailers, Proceedings of the
2016 AMA Winter Marketing Educators’ Conference, 27, Las
Vegas, USA: American Marketing Association.
Mau, Gunnar; Schuhen, Michael; Steinmann, Sascha;
Schramm-Klein, Hanna (2016): How children make Purchase
Decisions: Purchase Behavior of the Cued Processors, in:
Young Consumers, Vol. 17, No. 2, pp. 111-126.
Florentine, Frentz; Marx, Paul. (2016): Should Online
Shops Explain Their Recommendations? Proceedings of the
45th EMAC Annual Conference, Oslo, Norwegen: European
Marketing Academy.
Steinmann, Sascha; Rollin, Robér; Schramm-Klein, Hanna
(2016): Does color matter? – An experimental study on icon
design for mobile gaming apps, in: Proceedings of the 19th
AMS World Marketing Congress, Paris, France, July 19-23,
2016
Wagner, Gerhard; Schramm-Klein, Hanna; Schu, Matthias
(2016): Determinants and Moderators of Consumers’
Cross-Border Online Shopping Intentions, in: Marketing ZFP
– Journal of Research and Management, Vol. 38, 2016, No. 4,
pp. 214-227.
Wagner, Gerhard; Schramm-Klein, Hanna; Steinmann,
Sascha; Mau, Gunnar (2016): A research agenda for the
multi-device customer journey of online retailing:
Introducing the multichannel e-commerce framework, in:
Marketing in the Age of Data, Proceedings of the 44rd EMAC
Conference, Oslo, Norway, May 24-27, 2016.
Steinmann, Sascha; Schramm-Klein, Hanna; Mau, Gunnar;
Wagner, Gerhard (2016): An Exploratory Investigation of
Multidimensional Customer Contact Sequences - Insights into
Customer Behaviour in Multichannel Retailing, in: Marketing
ZFP – Journal of Research and Management, Vol. 38, No. 2,
pp. 75-91.
Steinmann, Sascha; Mau, Gunnar; Wagner, Gerhard;
Schramm-Klein, Hanna (2015): The Impact of Additional
Product Information from Mobile Applications on Purchase
Decisions at the Point-of-Sale - Results of an Experimental
Study, in: Proceedings of the 18th International Conference
on Research in the Distributive Trades of the European
Association of Education and Research in Commercial
Distribution (EAERCD), Rennes, France, July 1-3.
Wagner, Gerhard; Steinmann, Sascha; Schramm-Klein,
Hanna; Rank, Olaf (2015): Consumers’ Attitude and Intention
towards Internet-enabled TV Shopping, in: AMA/ACRA
Triennial Retailing Conference Proceedings, Miami, U.S.A.,
March 4-7.
Steinmann, Sascha; Mau, Gunnar; Wagner, Gerhard;
Schramm-Klein, Hanna (2015): The Impact of Additional
Product Information from Mobile Applications on Purchase
Decisions at the Point-of-Sale, in: AMA/ACRA Triennial
Retailing Conference Proceedings, Miami, U.S.A., March
4-7.
Nimmermann, Frederic; Marx, Paul (2015): Online
Complaints in the Eye of The Beholder: Optimal Handling of
Public Consumer Complaints on the Internet, Proceedings of
the 44th EMAC Annual Conference, Leuven, Belgium: European
Marketing Academy,
Marx, Paul; Frentz, Florentine (2015): Do Recommender
Systems Really Help People Make Optimal Choices? The
Influence of Personalized Recommender Systems on Choice
Efficiency, User Satisfaction, and User–Provider
Relationships, Proceedings of the 44th EMAC Annual
Conference, Leuven, Belgium: European Marketing
Academy.
Wagner, Gerhard; Steinmann, Sascha; Schramm-Klein,
Hanna (2015): From Couch Potato to Couch Purchaser:
Consumers’ Motivations to shop online through
Internet-enabled TV, in: Collaboration in Research,
Proceedings of the 44th EMAC Conference, Leuven, Belgium,
May 26-29.
Wagner, Gerhard; Steinmann, Sascha; Schramm-Klein,
Hanna (2015): E-Tailing in a Connected Devices World: A
Review and Research Agenda, in: Proceedings of the 18th
International Conference on Research in the Distributive
Trades of the European Association of Education and
Research in Commercial Distribution (EAERCD), Rennes,
France, July 1-3.
Schramm-Klein, Hanna; David, Nathalie; Wagner, Gerhard;
Rank, Olaf (2015): Customer segmentation in retailing based
on retail brand patronage patterns, in: The International
Review of Retail, Distribution and Consumer Research, Vol.
36, 2015, No. 5, pp. 449-459.
Steinman, Sascha; Mau, Gunnar; Schramm-Klein, Hanna
(2015): Brand Communication Success in Online Consumption
Communities: An Experimental Analysis of Communication
Style and Brand Pictorial Representation, in: Psychology
& Marketing.
Steinmann, Sascha; Mau, Gunnar; Schramm-Klein, Hanna
(2015): Beteiligung und Bewertung in sozialen
Online-Netzwerken aus der Perspektive des Marketings, in:
Zeitschrift für Literaturwissenschaft und Linguistik, Vol.
45, Nr. 177, S. 125-140.
Fonferek,Katharina Maria; Steinmann, Sascha;
Schramm-Klein, Hanna (2014): Which Price Is Best? The
Impact of Pricing on Consumer Decision-Making and
Evaluations of Premium Private Labeled Brands, in: Hunter,
G. & Steenburgh, T. (eds.). Engaging Customers, 2014
AMA Marketing Educator’s Proceedings, Vol. 25, Chicago,
IL.
Wagner, Gerhard; Steinmann, Sascha; Kellner, Julian;
Schramm-Klein, Hanna (2014): The Path to Purchase Online is
Versatile – An Overview and Classification of E-Channels
from a Consumer’s Perspective, in: 2014 Shopper Marketing
& Pricing Conference Proceedings, Stockholm, Sweden,
May 8-10.
Steinmann, Sascha; Mau, Gunnar; Wagner, Gerhard;
Schramm-Klein, Hanna (2014): The More the Merrier? The
Effects of Additional Information Through the Use of Mobile
Apps on Purchase Decisions, in: Proceedings of the 43th
EMAC Conference, 3-6 June, 2014, Valencia, Spain.
Wagner, Gerhard; Kellner, Julian; Steinmann, Sascha;
Swoboda, Bernhard; Schramm-Klein, Hanna (2014):
Multiplicity of Electronic Distribution Channels: a
Consumer-Based Overview and Categorisation, in Proceedings
of the 43th EMAC Conference, 3-6 June, 2014, Valencia,
Spain
Mau, Gunnar; Steinmann, Sascha; Wagner, Gerhard;
Schramm-Klein, Hanna (2014): Is less sometimes more? The
influence of additional information from mobile apps on
purchase decisions at the POS, Paper presented at the 2014
Shopper Marketing: In-store, On-line, Social, and Mobile
Conference, Stockholm, Sweden, 8-10 May
Steinmann, Sascha; Kilian, Thomas; Brylla, Daniel
(2014): Experiencing Products Virtually: The Role of
Vividness and Internactivity in Influencing Mental Imagery
and User Reactions, in: International Conference on
Information Systems (ICIS) 2014, Complete Research Paper,
18 pages,
Schramm-Klein, Hanna; Mau, Gunnar; Reisch, Lucia
(2014): Consumer Socialization, Buying Decisions, and
Consumer Behaviour in Children, in: Journal of Consumer
Policy, Vol. 37, No. 2.
Schramm-Klein, Hanna; Wagner, Gerhard (2014):
Broadening the Perspective on E-Commerce: A Comparative
Analysis of Mobile Shopping and Traditional Online
Shopping, in: Marketing ZFP – Journal of Research and
Management, Vol. 36, 2014, No. 2, pp. 119-130.
Schramm-Klein, Hanna; Mau, Gunnar (2013): Wie wirken
Promotionsmechaniken am POS? Ergebnisse einer
Kundenlaufstudie, in: planung & analyse.
Mau, Gunnar; Steffen, Celina; Schramm-Klein, Hanna
(2013): Who is the loser when I lose the game? Does losing
an advergame have a negative impact on the perception of
the brand?, in: Journal of Advertising, Vol. 42, No. 2-3,
pp. 183-195
Van den Akker, Karolien, Jansen, Anita, Frentz,
Florentine, Havermans, Remco C. (2013): Impusivity makes
more susceptible to overeating after contextual appetitive
conditioning. Appetite, 70, 73-80.
Van den Akker, K., Jansen, A., Frentz, F., Havermans,
R. (2013): Contextual appetitive conditioning and the role
of impulsivity. Invited oral presentation at the 11th
Endo-Neuro-Psycho Meeting, Lunteren, The Netherlands.
Wagner, Gerhard; Steinmann, Sascha; Schramm-Klein,
Hanna (2013): The Role of Synergy and Complementarity in a
Multichannel E-Commerce System, in: Looking Forward,
Looking Back: Drawing on the Past to Shape the Future of
Marketing, – Proceedings of the 16th World Marketing
Congress (WMC) 2013, Academy of Marketing Science,
Melbourne, Australia, July 17-20.
Schramm-Klein, Hanna; Swoboda, Berhard; Berg, Bettina;
Foscht, Thomas (2013): The importance of retail brand
equity and store accessibility for store loyalty in local
competition, in: Journal of Retailing and Consumer
Services, Vol. 20.
Schramm-Klein, Hanna; Steinmann, Sascha; Morschett,
Dirk (2013): Social Irresponsibility on Consumer Behavior
in Retailing, in: Proceedings of the 17th EAERCD Conference
2013, 3 - 5 July, 2011, Valencia, Spain.
Schramm-Klein, Hanna; Zentes, Joachim; Lehnert, Fabian
(2013): Supply-Chain-Flexibilität in einem dynamischen
Geschäftsumfeld – Performancetreiber oder Kostenblock?, in:
BFuP - Betriebswirtschaftliche Forschung und Praxis, Vol.
65, Heft 6, S. 603-625.
Mau, Gunnar; Steinmann, Sascha; Brückner, Richard;
Schramm-Klein, Hanna (2013): Shared First Product Moments.
The Impact on Unboxing Videos on the Evaluation of New
Products, in: Challenging the Bounds of Marketing Thought,
Proceedings of the 2013 AMA Winter Marketing Educators’
Conference, Las Vegas, U.S.A., February 15-17.
Wagner, Wagner; Kunze, Kim-Kathrin; Welzel, Markus;
Schramm-Klein, Hanna (2013): Retailing in Portugal –
Background, Developments and Challenges", in: European
Retail Research, Vol. 27, Issue I, Gabler: Wiesbaden 2013,
pp. 95-125.
Schramm-Klein, Hanna; Zentes, Joachim; Steinmann,
Sascha; Swoboda, Bernhard; Morschett, Dirk (2013): Retailer
Corporate Social Responsibility I Relevant to Consumer
Behavior, in: Business & Society.
Schramm-Klein, Hanna; Swoboda, Bernhard; Berg, Bettina
(2013): Reciprocal Effects of the Corporate Reputation and
Store Equity of Retails, in: Journal of Retailing, Vol. 89,
2013, No. 4, pp. 447-459.
Wagner, Gerhard; Schramm-Klein, Hanna; Steinmann,
Sascha (2013): Pluralization of Online Retailing – The
Relevance of Synergy and Complementarity Among Electronic
Retail Channels, in: Proceedings of the 17th International
Conference on Research in the Distributive Trades of the
European Association of Education and Research in
Commercial Distribution (EAERCD), Valencia, Spain, July
3-5, 2013 [awarded as Best Paper]
Wagner, Gerhard; Kellner, Julian; Zielke, Stephan;
Schramm-Klein, Hanna; Toporowski, Waldemar (2013):
Perceived Differentiation in Online Retailing – A Repertory
Grid Approach, in: Proceedings of the 17th International
Conference on Research in the Distributive Trades of the
European Association of Education and Research in
Commercial Distribution (EAERCD), Valencia, Spain, July
3-5.
Schramm-Klein, Hanna; Domma, Peter; Morschett, Dirk
(2013): Einsatz und Wirkung Virtueller Communities im Rahme
von Online-Shops, in: Bruhn, Manfred; Hadwich, Karsten
(Hrsg.): Dienstleistungsmanagement und Social Media –
Potenziale, Strategien und Instrumente, Forum
Dienstleistungsmanagement, (Springer/Gabler) Wiesbaden, S.
491-5130.
Mau, Gunnar; Büttner, Oliver; Schulz, Sebastian;
Steinmann, Sascha; Schramm-Klein, Hanna (2013): Ein
deutschsprachiges Inventar kaufbegleitender Emotionen, in:
Marketing ZFP – Journal of Research and Management, 35.
Jahrgang - Heft 04.
Wagner, Gerhard; Steinmann, Sascha; Schramm-Klein,
Hanna (2013): Effects of Cross-Channel Synergies and
Complementarity in a Multichannel E-Commerce System – An
Investigation of the Interrelation of E-Commerce,
M-Commerce and IETV-Commerce, in: The International Review
of Retail, Distribution and Consumer Research, Vol. 23,
2013, No. 5, pp. 571-581.
Schramm-Klein, Hanna; Steinmann; Sascha; Morschett,
Dirk; Swoboda, Bernhard; Zentes, Joachim (2013): Do They
Take it Seriously? The Impact of Corporate Social
Responsibility and Irresponsibility on Consumer Behavior in
Retailing, in: Noble, S.M. & Noble, C.H. (eds.).
Challenging the Bounds of Marketing Thought, 2013 AMA
Marketing Educator’s Proceedings, Vol. 24, Chicago, IL.
(awarded as Best Paper in Track].
Wagner, Gerhard; Steinmann, Sascha; Schramm-Klein,
Hanna (2013): Consumer Behavior in Multichannel E-Commerce,
in: Challenging the Bounds of Marketing Thought,
Proceedings of the 2013 AMA Winter Marketing Educators’
Conference, Las Vegas, U.S.A., February 15-17.
Schramm-Klein, Hanna; Mau, Gunnar; Steinmann, Sascha;
Silberer, Günter; Morschett, Dirk (2013): Analysing
customer behaviour in multi channel retailing across the
purchase process using a multi-state markov-model, in: Lost
in Translation: Marketing in an interconnected World,
Proceedings of the 42th EMAC Conference, 4-7 June, 2013,
Istanbul, Turkey.
Steinmann, S., Mau, G., Schramm-Klein, H., Silberer, G.
(2012). Segmenting Customers According to their
Multidimensional Contact Sequences - Application of a
Multidimensional Sequence Alignment Approach, in: Advances
in Consumer Research Volume 39 (2012), MN: Association for
Consumer Research (forthcoming).
Mau, Gunnar; Steffen, Celina; Schramm-Klein, Hanna;
Steinmann, Sascha; Behrens, Eva; Kuffel, Anja (2012):
Warning labels on Foods: how useful they are for Children
and Adolescents?, in: Gesundheitswesen, Vol. 74, No.
3.
Mau, Gunnar; Steffen, Celina; Schramm-Klein, Hanna;
Steinmann, Sascha; Behrens, Eva; Kuffel, Anja (2012):
Warnhinweise auf Lebensmitteln: Wie sinnvoll sind sie für
Kinder und Jugendliche?, in: Zahnärztlicher
Gesundheitsdienst, 02/2012, S. 9-11.
Steinmann, Sascha; Mau, Gunnar; Quickels, Jan;
Schramm-Klein, Hanna; Wagner, Gerhard (2012): The Impact of
Social Distance in Virtual Brand Communities on Consumer
Behavior, in: 34th ISMS Marketing Science Conference,
Boston, MA, USA, 7-9 June.
Steinmann, Sascha; Mau, Gunnar; Schramm-Klein, Hanna;
Silberer, Günter. (2012): Segmenting Customers According to
their Multidimensional Contact Sequences - Application of a
Multidimensional Sequence Alignment Approach, in: Advances
in Consumer Research Volume 39 (2012), MN: Association for
Consumer Research (forthcoming).
Steinmann, Sascha; Mau, Gunnar; Silberer, Günter
(2012): Customers According to their Multidimensional
Contact Sequences - Application of a Multidimensional
Sequence Alignment Approace, in: Advances in Consumer
Research, Vol. 39, 2012, MN: Association for Consumer
Research, forthcoming.
Wagner, Gerhard; Steinmann, Sascha; Schramm-Klein,
Hanna; Schnütchen, Stefanie (2012): Online Shopping – One
Shop, Three Doors to Enter: An Empirical Analysis on the
Acceptance of Different Ways to Shop Mobile, in: Marketing
to Citizens – Going beyond Customers and Consumers,
Proceedings of the 41th EMAC Conference, Lisbon, Portugal,
May 22-25.
Steffen, Celina; Steinmann, Sascha; Mau, Gunnar;
Schramm-Klein, Hanna (2012): Does a health warning really
matter? Children’s reaction on verbal warnings when they
like the brand, in: 5th International Conference on
Multidisciplinary Perspectives on Child and Teen
Consumption, Milan, Italy, 11-14 December.
Steinmann, Sascha; Mau, Gunnar; Kunze, Kim-Kathrin;
Schramm-Klein, Hanna (2012): Usage and privacy requirements
on social networking sites (SNS): The handling of one`s own
data on Social Networking Sites – between usage and risks,
in: 12th International GOR Conference General Online
Research, Mannheim, Germany, 5-7 March.
Steinmann, Sascha; Mau, Gunnar; Schramm-Klein, Hanna;
Quickels, Jan; Wagner, Gerhard (2012): Brand Communication
On Social Networking Sites – An Experimental Study On The
Effects Of Communication Style And An Avatar On The
Attitude Towards The Brand, Brand Personality And Consumer
Behaviour, in: 41th European Marketing Association
Conference (EMAC), Lisboa, Portugal, 25 May.
Steffen, Celina; Schramm-Klein, Hanna; Steinmann,
Sascha; Mau, Gunnar (2011): Online Adgames: A new tool for
Marketing Communication, in: Proceedings of the World
Marketing Congress of the Academy of Marketing Science
2011, forthcoming.
Schramm-Klein, Hanna; Wagner, Gerhard; Steinmann,
Sascha & Dirk Morschett (2011): Cross-Channel
Integration - Is it valued by customers?, in: The Day After
- Inspiration, Innovation, Implementation, Proceedings of
the 40th EMAC Conference [CD ROM], 24-27 May, Ljubljana,
Slovenia.
Mau, Gunnar, Steinmann, Sascha, Silberer, Günter &
Schramm-Klein, Hanna (2011). Does the outcome of the game
affect the impact of in-game advertising?, in: The Day
After - Inspiration, Innovation, Implementation,
Proceedings of the 40th EMAC Conference [CD ROM], 24-27
May, Ljubljana, Slovenia.
Bourimi, Mohamed, Mau, Gunnar, Steinmann, Sascha,
Schramm-Klein, Hanna & Kesdogan, Dogan (2011). Tracking
shoppers behaviour at the point of sale by using end-users
mobile devices, in: The Day After - Inspiration,
Innovation, Implementation, Proceedings of the 40th EMAC
Conference [CD ROM], 24-27 May, Ljubljana, Slovenia.
Bourimi, Mohamed, Mau, Gunnar, Steinmann, Sascha,
Klein, Dominik, Templin, Steffen, Kesdogan, Dogan &
Schramm-Klein, Hanna (2011). A Privacy-Respecting Indoor
Localization Approach For Identifying Shopper Paths By
Using End-Users Mobile Devices, in: Proceedings of IEEE
ITNG Conference on Information Technology: New Generations,
11-13 April, Las Vegas, USA.
Steffen, Celina; Schramm-Klein, Hanna; Steinmann,
Sascha; Morschett, Dirk (2011): Online AdGames: Are they
useful to influence players’ attitudes and behavior?; in:
Srinivasan, R.; McAlister, L. (Eds.): Marketing Theory and
Application, Proceedings of the 2011 AMA Winter Educators'
Conference, Austin, TX, pp. 202-203.
Schramm-Klein, Hanna; Wagner, Gerhard; Steinmann,
Sascha; Morschett, Dirk (2011): An Empirical Investigation
on Customer Evaluation of Individual Retail Channels and
Their Integration in a Multichannel System, AMA Summer
Marketing Educators' Conference 2011, 5-7 August, San
Francisco, U.S.A. (accepted).
Schramm-Klein, Hanna; Wagner, Gerhard & Steinmann,
Sascha (2011): The Effects of Customer Evaluations of
Channel Integration: Does an Integrated Multichannel
Strategy Pay Off?, Academy of Marketing Science, World
Marketing Congress (WMC) 2011, 19-23 July, Reims,
France.
Bourimi, Mohamed; Mau, Gunnar; Steinmann, Sascha;
Schramm‐Klein, Hanna; Kesdogan, Dogan (2011): Tracking
Shoppers Behavior at the Point of Sale by Using End‐Users
Mobile Devices, 16th International Conference on Research
in the Distributive Trades, European Association for
Education and Research in Commercial Distribution (EAERCD),
29 June – 1 July, 2011,Parma, Italy.
Domma, Peter; Zentes, Joachim; Schramm‐Klein, Hanna;
Morschett, Dirk (2011): The effect of an Integrated Virtual
Community on the Evaluation of an Online Store: Findings
from an Internet Experiment, 16th International Conference
on Research in the Distributive Trades, European
Association for Education and Research in Commercial
Distribution (EAERCD), 29 June – 1 July, 2011,Parma,
Italy.
Morschett, Dirk; Zentes, Joachim; Schramm‐Klein, Hanna
(2011): Disintermediation in Distribution Channels – A
Transaction Cost‐based Analysis of Wholesalers; ?, 16th
International Conference on Research in the Distributive
Trades, European Association for Education and Research in
Commercial Distribution (EAERCD), 29 June – 1 July,
2011,Parma, Italy.
Schramm‐Klein; Hanna, Wagner, Gerhard; Steinmann,
Sascha; Morschett, Dirk (2011): Cross‐Channel Integration –
Is it valued by Customers?, 16th International Conference
on Research in the Distributive Trades, European
Association for Education and Research in Commercial
Distribution (EAERCD), 29 June – 1 July, 2011,Parma,
Italy.
Steinmann, Sascha; Silberer, Günter; Schramm‐Klein,
Hanna; Mau, Gunnar (2011): Segmenting Customers by their
Multidimensional Contact Sequences – Results of an
Empirical Study in Retailing, 16th International Conference
on Research in the Distributive Trades, European
Association for Education and Research in Commercial
Distribution (EAERCD), 29 June – 1 July, 2011,Parma,
Italy.
Steinmann, Sascha; Mau, Gunnar, Schramm‐Klein, Hanna;
Morschett, Dirk (2011): A Multi‐State Markov‐Model for
Analyzing Multidimensional Customer Contact Sequences in
Retailing, 16th International Conference on Research in the
Distributive Trades, European Association for Education and
Research in Commercial Distribution (EAERCD), 29 June – 1
July, 2011,Parma, Italy.
Mau, Gunnar, Steffen, C., Schramm-Klein, H. &
Steinmann, S. (2011). Is Forbidden Fruit Sweeter? The
Influence of Verbal Warnings about the Health Risks of
Drinks on Children's Consumption Decisions, 10th
International Conference on Research in Advertising
(ICORIA), 24-25 June 2011, Berlin, Germany.
Steffen, Celina, Hanna Schramm-Klein, Gunnar Mau;
Sascha Steinmann (2011). The importance of flow experience
within online adgames. Vortrag auf der AAA 2011 Annual
Conference der American Academy of Advertising (AAA).
Bourimi, Mohamed; Mau, Gunnar; Steinmann, Sascha;
Kesdogan, Dogan; Schramm-Klein, Hanna (2011): Tracking
shoppers behaviour at the point of sale by using end-users
mobile devices, in: The Day After - Inspiration,
Innovation, Implementation, Proceedings of the 40th EMAC
Conference [CD ROM], Ljubljana, Slovenia, May 24-27,
2011.
Steffen, Celina; Mau, Gunnar; Steinmann, Sascha;
Schramm-Klein, Hanna (2011): The importance of flow
experience within online adgames, in: Proceedings of the
American Academy of Advertising (AAA) 2011 Annual
Conference
Schramm-Klein, Hanna (2010): Integrated Retail Channels
in Multichannel Retailing: Do Linkages between Retail
Channels Impact Customer Loyalty?, in: Morschett, Dirk;
Rudolph, Thomas; Schnedlitz, Peter; Schramm-Klein, Hanna;
Swoboda, Bernhard (Hrsg.): European Retail Research, Vol.
24, Issue II, Gabler: Wiesbaden, S. 111-128.
Domma, Peter; Morschett, Dirk; Schramm-Klein, Hanna;
Zentes, Joachim (2010): The effect of an integrated virtual
community on the evaluation of an online store: Findings
from an Internet experiment, in: Dahl, Darren, W.; Johar,
Gita V.; van Osselaer, Stijn M.J. (Eds.): Advances in
Consumer Research, Vol. 38, Duluth, MN : Association for
Consumer Research.
Morschett, Dirk; Schramm-Klein, Hanna; Swoboda,
Bernhard (2010): Decades of research on market entry modes:
What do we really know about external antecedents of entry
mode choice?, in: Journal of International Management, Vol.
16, pp. 60-77.
Morschett, Dirk; Swoboda, Bernhard; Schramm-Klein,
Hanna (2010): The Integration-Responsiveness framework –
Development and empirical analysis of a three-level
perspective, accepted for presentation at the European
International Business Academy (EIBA) Annual Conference
2010, Porto, December 2010.
Morschett, Dirk; Schramm-Klein, Hanna (2010):
Successful subsidiary strategy patterns in different
environments – A configurational perspective, accepted for
presentation at the European International Business Academy
(EIBA) Annual Conference 2010, Porto, December 2010.
Schramm-Klein, Hanna; Wagner, Gerhard; Mau, Gunnar
& Steinmann, Sascha (2010): Digitale Einkaufsbegleiter:
Nutzungsmuster von Smartphones zur
Entscheidungsunterstützung im Rahmen von Kaufprozessen,
Handelsforschung 2010, Berlin.
Domma, Peter; Morschett, Dirk; Schramm-Klein, Hanna;
Zentes, Joachim (2010): An experimental investigation of
the influence of virtual community characteristics on
consumers’ evaluations of an online store, accepted for
presentation at the 39th Annual Conference of the European
Marketing Academy (EMAC) 2010, Copenhagen, Denmark, June
1-4, 2010.
Schramm Klein, Hanna, Zimmermann, Jens, Naskrent,
Julia; Swoboda, Bernhard (2010): Sports Sponsorship and its
influence on consumer brand identification, accepted for
presentation at the 39th Annual Conference of the European
Marketing Academy (EMAC) 2010, Copenhagen, Denmark, June
1-4, 2010.
Swoboda, Bernhard, Andrea Schlüter, Bettina Berg und
Hanna Schramm-Klein (2010): Impact of retail
internationalization on KAM centralization, accepted for
presentation at the 39th Annual Conference of the European
Marketing Academy (EMAC) 2010, Copenhagen, Denmark, June
1-4, 2010.
Swoboda, Bernhard; Hälsig, Frank; Schramm-Klein, Hanna;
Morschett, Dirk (2009): Moderating role of involvement in
building a retail brand, in: International Journal of
Retail & Distribution Management, Vol. 37, 2009, No.
11, pp. 952-974.
Schramm-Klein, Hanna; Zentes, Joachim; Morschett, Dirk;
Swoboda, Bernhard (2009): Does Corporate Social
Responsibility Pay for Retailers?; in: American Marketing
Association (AMA) 2009 Winter Educator’s Conference, Tampa,
FL.
Schramm-Klein, Hanna; Zentes, Joachim; Morschett, Dirk;
Swoboda, Bernhard: Do Consumers Care About A Retailer’s
Corporate Social Responsibility? – An Investigation Of The
Impact Of CSR Activities On Consumer Behavior”, accepted
for presentation at the 2009 World Marketing Congress,
Oslo, 22 – 25 July 2009.
Morschett, Dirk; Schramm-Klein, Hanna; Swoboda,
Bernhard (2008): Entry Modes for Manufacturers’
International After-Sales Service – Analysis of
Transaction-specific, Firm-specific and Country-specific
Determinants, in: Management International Review (mir),
Vol. 48, No. 5, pp. 525-549.
Schramm-Klein, Hanna; Morschett, Dirk; Swoboda,
Bernhard (2008): Verticalization: The impact of channel
strategy on product brand loyalty and the role of
involvement in the fashion industry, in: Lee, Angela Y.;
Soman, Dipip (eds.): Advances in Consumer Research, Vol.
35, pp. 289-297.
Morschett, Dirk; Swoboda, Bernhard; Schramm-Klein,
Hanna (2008): Einflussfaktoren auf die Wahl einer
Markteintrittsstrategie - eine meta-analytische
Untersuchung der Entscheidung zwischen Tochtergesellschaft
und Kooperation, in: Zeitschrift für Betriebswirtschaft,
Vol. 78, No. 5, pp. 509-551.
Swoboda, Bernhard; Foscht, Thomas; Schramm-Klein, Hanna
(2008): The Importance of the Retail Marketing Instruments
and of their perceived conceptual Coherence in building a
strong Retail Brand; in: American Marketing Association
(AMA) 2008 Winter Educator’s Conference, Austin, TX.
Zentes, Joachim; Morschett, Dirk; Schramm-Klein, Hanna
(2008): Brand Personality of Retailers – An Analysis of its
Applicability and its Effect on Store Loyalty, in: The
International Review of Retail, Distribution and Consumer
Research, Vol. 18, No. 2, pp. 167-184.
Swoboda, Bernhard; Jager, Martin; Morschett, Dirk;
Schramm-Klein, Hanna: A Behavioural-based Analysis of the
Changes of Structure, Systems and Culture in the
Internationalisation Processes Over Time, presentation at
the European International Business Academy Annual
Conference 2008, Tallinn, 11 – 13 December 2008.
Swoboda, Bernhard; Jager, Martin; Morschett, Dirk;
Schramm-Klein, Hanna: Successful Coordination of Structures
and Processes in Internationalisation Stages – Analysis of
Family-Owned SMEs Time, presentation at the European
International Business Academy Annual Conference 2008,
Tallinn 2008.
Schramm-Klein, Hanna; Zentes, Joachim: Corporate Social
Responsibility of Retail Companies: Is it relevant for
Consumers’ Purchasing Behavior?, presentation at the 11th
Etienne THIL French Retailing Conference, La Rochelle, 02.
– 03. Oktober 2008.
Swoboda, Bernhard; Meierer, Markus; Schramm-Klein,
Hanna; Morschett, Dirk: Effects of Standardised Corporate
Branding on Employees: A Cross-national and
Country-specific Study, presentation at the AIB 2008 Annual
Meeting, Milan, 30 June - 03 July, 2008.
Morschett, Dirk; Schramm-Klein, Hanna; Swoboda,
Bernhard: What do we really know about Foreign Market Entry
Strategy Decisions? A Meta-Analysis on the Choice between
Wholly-Owned Subsidiaries and Cooperative Arrangements,
presentation at the AIB 2008 Annual Meeting, Milan, 30 June
- 03 July, 2008 (Best Paper Proceedings).
Schramm-Klein, Hanna; Morschett, Dirk; Swoboda,
Bernhard: The combined influence of product and channel
perception and the impact of channel strategy on product
brand loyalty, presentation at the 37th Annual Conference
of the European Academy of Marketing (EMAC), Brighton,
27-30 May, 2008.
Morschett, Dirk; Schramm-Klein, Hanna; Swoboda,
Bernhard: Determinants of the choice of a market entry
strategy – A meta-analytic study on the decision between
wholly-owned subsidiaries and cooperative arrangements,
presentation at the 37th Annual Conference of the European
Academy of Marketing (EMAC), Brighton, 27-30 May,
2008.
Hälsig, Frank; Swoboda, Bernhard; Schramm-Klein, Hanna:
Determinants of retail brand strength: A comparative
analysis of different retail sectors based on multi-group
structural equation modelling, presentation at the 37th
Annual Conference of the European Academy of Marketing
(EMAC), Brighton, 27-30 May, 2008.
Schramm-Klein, Hanna: The impact of channel strategy on
product brand loyalty and the role of involvement in the
fashion industry, Presentation in the doctoral program of
the University of Graz, 10 January, 2008, Graz.
Morschett, Dirk; Schramm-Klein, Hanna: Knowledge Flows,
Choice of Market Entry Strategies and Use of Coordination
Mechanisms in Multinational Service Companies, presentation
at the 2007 EIBA Conference (European International
Business Academy), University of Catania/Italy, 13-15
December, 2007.
Hälsig, Frank; Morschett, Dirk; Swoboda, Bernhard;
Schramm-Klein, Hanna (2007): The relevance of service in
building a strong retail brand, in: Managing Service
Quality, Vol. 17, No. 4, pp. 428-448.
Schramm-Klein, Hanna; Swoboda, Bernhard; Morschett,
Dirk (2007): Internet vs. brick-and-mortar stores –
Analysing the influence of shopping motives on retail
channel choice among Internet users, in: Journal of
Customer Behaviour, Vol. 6, No. 1, pp. 19-36.
Schramm-Klein, Hanna; Swoboda, Bernhard; Morschett,
Dirk (2007): The Relationship Between Retail Environment
and Consumers’ Product Brand Loyalty in Vertical vs.
Conventional Retail Channels, in: Mohr, J.; Fisher, R.
(eds.): 2007 AMA Educators’ Proceedings - Enhancing
Knowledge Development in Marketing.
Morschett, Dirk; Schramm-Klein, Hanna; Swoboda,
Bernhard (2007): The Influence of Symbolic Retail Brand
Attributes on Store Loyalty, in: Mohr, J.; Fisher, R.
(eds.): 2007 AMA Educators’ Proceedings - Enhancing
Knowledge Development in Marketing.
Schramm-Klein, H.; Schögel, M. (2007): Marketing
Cooperation in the Vertical Channel: The Impact on Market
Performance, in: Dixon, A. L.; Machleit, K. A. (Eds.):
Marketing Theory and Application, Proceedings of the 2007
AMA Winter Educators' Conference, Chicago, IL, pp.
237-246.
Schramm-Klein, Hanna; Scheer, Lambert (2007):
IT-Systeme als Enabler von Marketing-Kooperationen:
Steigert der Einsatz von IT den Markterfolg durch vertikale
Marketing-Kooperation?, in: Thexis, Vol. 27, No. 3, pp.
44-48.
Swoboda, Bernhard; Hälsig, Frank; Morschett, Dirk;
Schramm-Klein, Hanna: Analysis of the Influence of
Customer's Shopping Motives on the Impact of Retailer
Attributes on Customer-Based Retail Brand Equity,
presentation at the World Marketing Congress of the Academy
of Marketing Science 2007, Verona, 11-14 July, 2007.
Hälsig, Frank; Morschett, Dirk; Swoboda, Bernhard;
Schramm-Klein, Hanna: Enhancing Consumer-Oriented Retail
Brand Equity: A Comparison of the Influence of Different
Retail Marketing Instruments in DIY and Textile Retailing,
presentation at the World Marketing Congress of the Academy
of Marketing Science 2007, Verona, 11-14 July, 2007.
Morschett, Dirk; Jara, Magali; Schramm-Klein, Hanna;
Swoboda, Bernhard: Retail brand personality and
self-congruity: Influence on shoppers’ store loyalty,
presentation at the 36th Annual Conference of the European
Marketing Academy (EMAC) 2007, Reykjavik, 22-25 May,
2007.
Schramm-Klein, Hanna; Foscht, Thomas; Morschett, Dirk;
Swoboda, Bernhard: External and internal determinants of
the level of marketing standardisation/adaptation in
international marketing, presentation at the 36th Annual
Conference of the European Marketing Academy (EMAC) 2007,
Reykjavik, 22-25 May, 2007.
Schramm-Klein, Hanna: „Multichannel Retailing –
Consequences and Success Factors“, presentation at the
Retail Research Forums of the University of Manchester,
Manchester Business School, London, 03 May, 2007.
Morschett, Dirk; Schramm-Klein, Hanna: Retail Brand
Personality – Analyse der Übertragbarkeit des Konzepts der
Markenpersönlichkeit auf Handelsunternehmen, presentation
at the Annual Meeting of the „Wissenschaftliche Kommission
Marketing im Verband der Hochschullehrer“, 18-20 January,
2007, Berlin.
Morschett, Dirk; Schramm-Klein, Hanna; Hälsig, Frank;
Jara, Magali: The influence of self-congruity, brand
personality and brand performance on store loyalty,
presentation at the European Conference of the Association
for Consumer Research (EACR), Mailand, 11-14 July,
2007.
Zentes, Joachim; Morschett, Dirk; Schramm-Klein, Hanna:
Brand Personality of Retailers – An Analysis of its
Applicability and its Effect on Store Loyalty, presentation
at the 14th International Conference on Research in the
Distributive Trades, European Association for Education and
Research in Commercial Distribution (EAERCD), 27-29 June,
2007, Saarbrücken.
Morschett, Dirk; Schramm-Klein, Hanna: The Influence of
Self-Congruity and Retailer Performance on Store Loyalty,
presentation at the 14th International Conference on
Research in the Distributive Trades, European Association
for Education and Research in Commercial Distribution
(EAERCD), 27-29 June, 2007, Saarbrücken.
Schramm-Klein, Hanna; Morschett, Dirk: The Influence of
Environmental Cues on the Loyalty to Branded Products,
presentation at the 14th International Conference on
Research in the Distributive Trades, European Association
for Education and Research in Commercial Distribution
(EAERCD), 27-29 June, 2007, Saarbrücken.
Zentes, Joachim; Schramm-Klein, Hanna (2006): Status
Quo des Multi-Channel-Managements im deutschen
Einzelhandel, in: Thexis, Vol. 26, No. 4, pp. 6-10.
Morschett, Dirk; Schramm-Klein, Hanna; Swoboda,
Bernhard (2006): Marketing Adaptation in Foreign Markets –
Analysis of External and Internal Antecedents, in: Grewal,
Dhruv; Levy, Michael; Krishnan, R. (Eds.): Enhancing
Knowledge Development in Marketing, Vol. 17, 2006 Summer
Educators’ Conference Proceedings, Chicago, pp.
131-140.
Schramm-Klein, Hanna; Morschett, Dirk (2006): The
relationship between marketing performance, logistics
performance and company performance for retail companies,
in: International Review of Retail, Distribution and
Consumer Research, Vol. 16, No. 2, pp. 275-295.
Morschett, Dirk; Swoboda, Bernhard; Schramm-Klein,
Hanna (2006): Competitive strategies in retailing - An
investigation of the applicability of Porter’s framework
for food retailers, in: Journal of Retailing and Consumer
Services, Vol. 13, No. 4, pp. 275-287.
Schramm-Klein, Hanna; Morschett, Dirk: Retail Channel
Portfolios: Channel-Attributes vs. Integration-Benefit –
What counts more?, in: Ekström, Karin; Brembeck, H. (Eds.):
European Advances in Consumer Research, Vol. 7,
(Association for Consumer Research) Duluth/MN 2006, pp.
377-384.
Morschett, Dirk; Swoboda, Bernhard; Schramm-Klein,
Hanna: Shopping orientations as determinants of attitude
towards food retailers and perception of store attributes,
in: Ekström, Karin; Brembeck, H. (Eds.): European Advances
in Consumer Research, Vol. 7, (Association for Consumer
Research) Duluth/MN 2006, pp. 160-167.
Schramm-Klein, Hanna; Morschett, Dirk; Swoboda,
Bernhard: Consumer Usage of Retail Channels among Internet
Users - the Role of Shopping Motives, presentation at the
SMA Conference 2006 (Society for Marketing Advances),
Nashville, 1-4 November, 2006.
Schramm-Klein, Hanna; Morschett, Dirk: Cities as
shopping destinations – Implications for city marketing
activities from the consumers’ points of view, presentation
at the CIRM 2006 (Contemporary Issues in Retailing and
Marketing), Manchester Metropolitan University Business
School, 06-07 September, 2006, Manchester.
Schramm-Klein, Hanna; Morschett, Dirk; Swoboda,
Bernhard: Behavioural Aspects of Online-Shopping:
Evaluation of Internet Shops and its Influence on Buying
Behaviour, presentation at the 13th EIRASS Conference on
Retailing and Consumer Services 2006, 09-12 July, 2006,
Budapest.
Hälsig, Frank; Swoboda, Bernhard; Schramm-Klein, Hanna:
Analysis of the Retail/Ccorporate Brand of Retail Companies
and their Relation to Perceptions of Store Attributes – A
Theoretical Model and a Comparison of Empirical Results in
Different Retailing Industries, presentation at the 13th
EIRASS Conference on Retailing and Consumer Services 2006,
09-12 July, 2006, Budapest.
Morschett, Dirk; Schramm-Klein, Hanna; Swoboda,
Bernhard: The Fit of Marketing Instruments and its Impact
on Brand Strength, presentation at the 13th EIRASS
Conference on Retailing and Consumer Services 2006, 09-12
July, 2006, Budapest.
Schramm-Klein, Hanna; Morschett, Dirk: The Impact of
Vertical Coordination within the Marketing Channel on
Market Performance, presentation at the 35th Conference of
the European Marketing Academy (EMAC), 23-26 May, 2006,
Athens, Greece.
Morschett, Dirk; Schramm-Klein, Hanna: Market Entry
Strategies for International Customer Service, presentation
at the 35th Conference of the European Marketing Academy
(EMAC), 23-26 May, 2006, Athens, Greece.
Schramm-Klein, Hanna: Anpassung des Marketing auf
Auslandsmärkten: Die Bedeutung externer und interner
Determinanten, presentation at the „Habilitanden-Workshop“
of the „Wissenschaftliche Kommission Internationales
Management im Verband der Hochschullehrer“, 19 February,
2006, Bremen.
Morschett, Dirk; Schramm-Klein, Hanna: Brand
Personality Index – Eine Anwendung auf Handelsunternehmen,
presentation at the Retail Research Conference of the
„Wissenschaftliche Kommission Marketing des Verbands der
Hochschullehrer für Betriebswirtschaft“, 23-25 February,
2006, St. Gallen.
Schramm-Klein, Hanna; Morschett, Dirk:
Interdependencies between retail marketing and retail
logistics, presentation at the 13th International
Conference on Research in the Distributive Trades of the
European Association for Education and Research in
Commercial Distribution (EAERCD), 29 June - 01 July, 2005,
Lund (Sweden).
Schramm-Klein, Hanna; Morschett, Dirk (2005): Retail
Formats: Integrated Channel Strategy and its Impact on
Customer Loyalty, in: DeMoranville, Carol W. (Ed.):
Marketing in an Inter-connected World: Opportunities and
Challenges, Proceedings of the World Marketing Congress of
the Academy of Marketing Science 2005, Volume XII,
DeKalb/Illinois, USA, pp. 125-131.
Morschett, Dirk; Schramm-Klein, Hanna (2005):
Cooperative arrangements or wholly-owned units? An
investigation of organizational mode choice for
international customer service, in: DeMoranville, Carol W.
(Ed.): Marketing in an Inter-connected World: Opportunities
and Challenges, Proceedings of the World Marketing Congress
of the Academy of Marketing Science 2005, Volume XII,
DeKalb/Illinois, USA, pp. 218-224.
Schramm-Klein, Hanna; Morschett, Dirk (2005):
Multi-Channel Retailing, in: Journal of Internet Banking
and Commerce, Vol. 10, No. 1 (Spring).
Morschett, Dirk; Schramm-Klein, Hanna: Competitive
Strategies of Food Retailing Companies – Two Perspectives,
presentation at the 13th International Conference on
Research in the Distributive Trades of the European
Association for Education and Research in Commercial
Distribution (EAERCD), 29 June - 01 July, 2005, Lund
(Sweden).
Schramm-Klein, Hanna: Marketingziele versus
Logistikziele im Handel: Ein Konflikt? - Theoretische
Überlegungen und empirische Befunde, presentation at the
Retail Research Conference of the „Wissenschaftliche
Kommission Marketing des Verbands der Hochschullehrer für
Betriebswirtschaft“, 18-19 June, 2004, Saarbrücken.
Zentes, Joachim; Schramm-Klein, Hanna; Neidhart,
Michael (2004): Logistikerfolg im Kontext des
Gesamtunternehmenserfolgs: Analyse der Beziehungen zwischen
Marketingerfolg, Logistikerfolg und Unternehmenserfolg, in:
Logistik Management, Vol. 6, No. 3, pp. 47-66.
Schramm-Klein, Hanna: Marketingziele versus
Logistikziele: Ein Konflikt? - Theoretische Überlegungen
und empirische Befunde, presentation at the 2nd Scientific
Symposium of the Bundesvereinigung Logistik, 25-26 May,
2004, Berlin.
Schramm-Klein, Hanna: Main Research Topics in Retailing
- Analysis of German Research Activities, presentation at
the XX° Congrès de l’Association Française de Marketing -
Actes, 6-7 May, 2004, Saint-Malo (France).
Morschett, Dirk; Schramm-Klein, Hanna: Control Modes
for After-Sales Service Activities in Foreign Markets,
presentation at the 4th Annual Conference of the European
Academy of Management (EURAM), 5-8 May, 2004, University of
St. Andrews (UK), Proceedings, Special Track: Global,
National and Local Practices in Multinational
Corporations.
Schramm-Klein, Hanna (2003): Significance of
consumer-related functional Integration of Channels in
Multi-Channel Retailing Systems, in: Proceedings of the
12th International EAERCD Conference on Research in the
Distributive Trades, (Paris, 2.-4. July 2003), Paris.